Warranty Policy – Best Golf Carts Dealers

At Best Golf Carts Dealers, we are committed to providing high-quality golf carts and professional service. All our new and used golf carts undergo full mechanical inspection before delivery. This Warranty Policy explains what is covered, the duration, and how to request support.

1. Warranty Coverage

New Golf Carts

All new golf carts purchased from us include a 12-month limited warranty covering:

• Mechanical defects

• Electrical system issues

• Manufacturer faults

• Battery defects (as per manufacturer’s terms)

Used / Pre-Owned Golf Carts

All used golf carts include a 3-month limited warranty, covering:

• Mechanical breakdown not caused by user damage

• Electrical faults

• Controller or charger issues

Note: Batteries on used carts may carry a separate warranty depending on condition and manufacturer.

2. What the Warranty Does NOT Cover

This warranty does not cover:

• Damage caused by misuse, accidents, or negligence

• Water damage

• Overloading or towing beyond recommended limits

• Modifications not done by our technicians

• Normal wear and tear (e.g., tyres, bulbs, brake pads, seat fabric)

• Damage caused by incorrect charging or using non-approved chargers

3. Battery Warranty Terms

Battery warranties depend on the type of battery:

• Lead-acid batteries: 6–12 months (depending on brand)

• Lithium batteries: 24–48 months (manufacturer dependent)

Warranty is void if:

• Batteries are not charged correctly

• Water levels are not maintained (lead-acid batteries)

• Non-approved chargers are used

4. Warranty Service Process

If you experience a problem within the warranty period:

1. Contact us immediately at 073 186 1700 or via our website contact form.

2. Provide the cart serial number, purchase date, and details of the issue.

3. Our technician will assist with troubleshooting or arrange inspection.

4. If a repair or replacement is required, we will handle it according to your warranty terms.

5. Repairs Under Warranty

Depending on your location:

• We may send a technician to your site, or

• You may be asked to bring the cart to our nearest service centre or storage facility.

Repairs performed under warranty are free of charge unless:

• The issue is caused by user damage

• Non-approved parts were installed

• Warranty has expired

6. Warranty Transfer

If you sell your golf cart, the remaining warranty can be transferred to the new owner, provided:

• You notify us within 7 days of transfer

• The cart has not been modified

7. Our Commitment

We stand by the quality of every golf cart we sell. Our goal is to give customers confidence, reliability, and long-term value.

For any questions regarding your warranty or support, please contact:
📞 073 186 1700
🌐 Best Golf Carts Dealers – South Africa’s trusted golf cart supplier.